Heceta Water People’s Utility District (HWPUD) was established by voter approval in the Lane County Elections held on May 13, 2013. HWPUD covers the same geographical area that the previous company, Heceta Water District, had covered. HWPUD is governed by five directors that are elected by constituents that live within five sub-divisions of the District. (See map on Board of Directors page)
Currently, there are six full-time employees who take care of the water needs of the District. The State of Oregon has established rules and regulations that HWPUD follows to produce potable water. The water comes from Clear Lake. It is piped to the Treatment Plant located at 87845 Hwy 101. After it is treated, it is piped back out into the system. Besides treating the water, the District makes an effort to keep the water clean by being aware of cross connections that exist in our area. Read our Cross-connection Ordinance 2014-02 .
There are forms that can be printed off this website, filled out and then delivered (in person, by mail, put in drop box, emailed or faxed) to the office. For new service a Water Service Application is required. See if you qualify for the Customer Assistance Program, for customers with low income. We also have an Authorization Agreement for Automated Payments for those who want to have their payments automatically taken out directly from their checking accounts or from a credit card ( EFT for Credit Cards.) Be sure to choose the right form. Leaks happen, we understand. The Board of Directors has a Leak Adjustment policy in place for those who have repaired their leaks. Fill out the Water Leak Adjustment form to see how much of an adjustment can be made on your bill.
There is a page that has conservation ideas. There are a number of conservation helps available in the office. Our biggest goal, after delivering clean water to our customers’ homes, is to help them practice conservation in using that water. Remember, every drop counts!