There are two staff members that work at keeping the water delivered to your home safe and tasty. These are the District’s water operators. Their job in the plant is to test and treat the water that comes from Clear Lake. Out in the field they maintain the water lines and hydrants, help customers with issues and read meters. We have a couple of ‘new kids’ – Operators-in-Training. They are Utility workers who are starting the book work for becoming Certified Water Operators. There are also two employees who work in the office – answering phones, helping customers and keeping the customer records up to date.
Carl Neville has been the General Manager of HWPUD since December 2013. He is certified in Level 2 Distribution, Level 2 Treatment, Filter Endorsement, Cross Connection Specialist and is a licensed Journeyman Electrician. Carl was born and raised in Corvallis. He has an industrial Processing background He moved to Florence in 2008 when he started working for HWD.
Jeremy Moore has worked for the District since 2010 and has lived in the Florence area his whole life. Jeremy is certified in Level 2 Treatment, Level 2 Distribution and Filter Endorsement. He has earned his Cross Connection Specialist certificate. Jeremy looks forward to a great career in the water industry and specifically at HWPUD.
Ryan Estabrooke joined the staff at the end of February 2017. Ryan is ready to work hard, learn, and complete every task that comes his way.
The person who greets customers in the office is Cindy Estes. Cindy has worked for Heceta Water since 1987. Besides answering questions on the phone and greeting people in the office, Cindy is the Billing Clerk. Cindy was recognized by the Board of Directors in October 2017 for having worked for the District for 30 years. Thank you, Cindy.
For seven years, Vickie Kennedy worked as the part time billing clerk and the project manager for the HWD-HWPUD transition project. She is also the webmaster and works on other tasks as needed. Vickie was hired full time in April, 2015 as the office manager. She has finished training for Cross Connection Specialist and is the Cross Connection Coordinator for the District. She is also a notary public. That free service is available to all District customers who have need of notary services